Even a switched off Cisco router can cause downtime

As we have mentioned in a previous post, our recent purchase of a Cisco router has not been entirely a happy one. To rub insult into injury, even when I switched it off it still caused us downtime :( It was at the top of our rack with the power switched off, but still with a live power supply going into it. Our regular broadband router started to fail intermittently. I assumed that it was just a software fault and cycled the power each time.